Privacy and Cookies

How we handle your data

This privacy policy sets out how LM Mortgage Services (we) use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Data protection

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data and keep strict security standards to prevent any unauthorised access to it.
We need to know your basic personal data so we can make contact with you and respond to your message, request or query. All the personal data we process is processed by our staff in the UK.
Personal data
You may choose to submit personal information about yourself (e.g. name and email address) in the “Contact Us” section of the site. By entering your details in the fields requested, you enable LM Mortgage Services to provide you with information on our services. Your data will only be shared with third parties if this is necessary to respond to your request. If this is the case, we will seek your permission before passing on your details.
Storing your data
We may store your data for up to six years past the end of any business relationship, after which time it will be securely destroyed. If you would no longer like us to process your data at any time, you have the right to object to processing of your data. To do this, please contact via email at: info@lmmortgages.com
Your rights
You have the right to object to the processing of your data. You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restriction of processing. If you wish to raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated at compliance@sdlgroup.co.uk. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the information commissioner’s office: https://ico.org.uk

Third party links

We may provide access to information, products, or services offered on websites that are owned or operated by other companies and/or organisations (“third party websites”). While we do our best to provide you with helpful resources, we cannot endorse, approve, or guarantee information, products, services, or recommendations provided at a third-party website.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We do not sell, distribute or lease your personal information to third parties unless we have your permission or unless required by law to do so. If you believe that any information we hold on you is incorrect or incomplete, please email us and we will promptly correct any information found to be incorrect.
For more information about cookies, you may visit https://www.allaboutcookies.org.

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